Shipping policy

1. Order Processing:

• Orders are processed and shipped within 2-3 weeks of receiving payment.
• Please ensure that your shipping address is accurate, as we are not responsible for orders shipped to incorrect addresses.

2. Shipping Methods:

• We offer standard shipping options at checkout.
• Standard shipping typically takes 3-5 days for domestic orders.

3. Shipping Costs:

• Shipping costs are calculated based on the weight of your order and your location.
• Free shipping may be available for orders over a certain amount. Check our website for current promotions.

4. Order Tracking:

• Once your order has been shipped, you will receive a confirmation email with a tracking number.
• You can track your order using the provided tracking information through our website or the carrier's website.

5. International Shipping:

• We now ship internationally.
• USA: Estimated delivery in 7-10 business days; customs may add slight delays.
• Europe: Estimated delivery in 3-7 business days; customs may add slight delays.
• Rest of World: Estimated delivery in 10-15 business days; varies by location and customs.

6. Customs & Duties

• Please note that all international orders may be subject to customs fees, import duties, and taxes upon arrival in the destination country. These charges are the responsibility of the customer, as we are not liable for any additional fees imposed by customs. We recommend checking with local customs for any applicable charges before placing your order.

7. Delays and Issues:

• While we strive to meet our shipping estimates, unforeseen circumstances such as weather, customs delays, or carrier issues may cause delays. We appreciate your understanding in such cases.

8. Returns Due to Shipping Issues:

• If your order is damaged or lost during shipping, please contact our customer service team within 7 days of receiving your order. We will work with you to resolve the issue and provide a replacement or refund.

9. Address Changes:

• If you need to change your shipping address after placing an order, please contact us immediately. We are unable to make changes once the order has been shipped.

10. Contact Information:

• If you have any questions or concerns about your order, please contact our customer service team at info@bnlss.xyz

11. Updates to Shipping Policy: - We reserve the right to update our shipping policy as needed. Please check our website for the most current information.